Case Studies

Crossroad Distributor Source (CDS) was founded in 2004 by Scott Campbell, a 25-year veteran in industrial and aerospace fasteners. Tiring of the corporate rat race and yearning for a return to small business, Campbell took the plunge. CDS is a master distributor serving over 500 industrial, aerospace, electronic and fastener distributors throughout North America. Their 4,500 line items include specialty thread inserts, blind rivets, as well as fastener and
engineering reference books. Read the CDS story here: Case-Study-CDS


Chung’s Gourmet Foods is a leading producer of egg rolls, pot stickers, spring rolls, and Asian entrees in the United States. Located in the shadows of the University of Houston in beautiful Houston, TX, Chung’s was founded in 1986 with the vision of providing gourmet quality Asian food that could be enjoyed at home. Chung’s uses only the highest-quality ingredients and gourmet recipes to produce delicious frozen foods that have the same great taste in every bite. Chung’s works with various retail grocery chains to offer their products all across the country. Read Chung’s story here: Case-Study-Chungs


Industrial Engine Service (IES) has been working with oil and gas drilling companies for close to 30 years. IES builds, rebuilds, modifies, and restores industrial-sized engines and generators. In this area, they compete directly against well-positioned competitors including Stewart & Stevenson, Compressor Systems Inc., and Hanover Compressor Company. Not long after acquiring IES, co-owner Susan Brusaw assessed operations and recognized the need to upgrade business processes in order to compete at a higher level. Read the IES story here: Case-Study-Industrial-Engine


Pacific Valley Dairy in Pacific, Missouri makes summer a little sweeter for its clients and customers—with ice cream! As a producer and distributer of ice cream mixes, cones, toppings, sundae dishes, and a variety of other supplies needed to run an ice cream parlor, things can get a little sticky without a way to keep track of everything needed to run the business successfully. Read their success story here: Case-Study-Pacific-Valley-Dairy


Prince Michel Vineyard & Winery, one of Virginia’s oldest and largest wine producers, was established in 1982. The headquarters contains a manufacturing facility as well as a retail tasting room and gift shop. On average, roughly 300,000 bottles of wine are produced annually. The company was purchased by the present owners in mid-2005. After two years of frustration with the information being presented by QuickBooks, in late 2007 the owners brought in a new chief financial officer (CFO) to address the situation. See how Fishbowl helped this Vineyard here: Case-Study-Prince-Michel


Quality Pet Products, Inc. is a wholesale distributor of pet foods to veterinary clinics and retail pet stores for a six state region. Priding themselves on their efficient warehouse processes, overnight delivery, and high-quality service, Quality Pet Products had a fourfold business challenge: cut operations time and expense, develop processes and procedures to become AIB certified (American Institute of Baking), streamline multiple warehouse/inventory
software packages, and create a Web-based order entry system. See how these challenges were met with Fishbowl: Case-Study-Quality-Pet-Products


If you like fun, trendy, sheik, and well priced shoes, then you’ll like Sole Envy. Sole Envy is a new retail shoe store catering to women. Founded by Laura Felt, the new retail outlet at a large regional mall sells all kinds of name brand shoes. As a startup retailer with plans to grow in the Intermountain West, Felt, who had extensive retail experience before starting Sole Envy, wanted to start a environmentally sound business with easy streamlined business processes and point-of-sale (POS) designed for all of her employees to use and one that would allow her to manage the
business off-site. The Sole Envy story of success is here: Case-Study-Sole-Envy


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